Privacy Policy

XtremeVA (operated by Xtreme LLC, “we”, “our”, “us”) respects your privacy. This Privacy Policy describes how we collect, use, and protect personal information when you visit xtremeva.com or engage our services.

1. Information we collect

Contact information you provide via forms, Calendly bookings, or email — name, email, phone, company, role.
Communication content — messages, emails, chat transcripts, call recordings (when you engage our services and consent).
Usage data — IP address, browser type, pages visited, referring URL, captured by standard server logs and analytics tools.
Cookies — session cookies for site functionality and analytics cookies if you accept them.

2. How we use information

Respond to inquiries and book consultations.
Deliver the VA services you contracted us for.
Send service-related communications, invoices, and receipts.
Improve our website and operational quality.
Comply with legal obligations.

3. Sharing of information

We do not sell or rent your personal information. We share it only with:

Service providers we contract to operate our business (Calendly, Stripe, Slack, Google Workspace, hosting providers).
VAs and operations staff assigned to your account, under confidentiality agreements.
Legal authorities when required by law.

4. Cookies & analytics

We use cookies for basic site functionality and may use analytics tools (e.g. Google Analytics, server logs) to understand site performance. You can disable cookies in your browser; some site features may degrade.

5. Data retention

We retain personal information only as long as needed for the purposes above or as required by law. Inquiry data is retained for up to 24 months; client engagement data is retained for the duration of the engagement plus 7 years for accounting/compliance purposes.

6. Your rights

Depending on your jurisdiction, you may have the right to: access your data, correct inaccuracies, request deletion, object to processing, request portability, and lodge a complaint with a supervisory authority. Contact sales@xtremeva.com to exercise these rights.

7. Communications & SMS

By providing your phone number, you consent to be contacted by XtremeVA via phone, SMS, and email regarding your inquiry, scheduled meeting, and any services you engage. Message and data rates may apply. Reply STOP to opt out of SMS at any time. Reply HELP for help.

8. Security

We use commercially reasonable technical and organizational safeguards (encryption in transit, access controls, audit logging) to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. International data transfers

XtremeVA operates from Cairo, Egypt and serves clients primarily in the United States. By engaging us, you acknowledge that your data may be processed in jurisdictions with different data protection laws.

10. Changes to this policy

We may update this Privacy Policy. We will post the updated version here with a new “Last updated” date. Material changes will be communicated to active clients by email.

11. Contact

Questions about this policy: sales@xtremeva.com.

XtremeVA, run by Xtreme LLC.